Letter From: Ray and Hilda Nichols

We worked with Bob Phelps during the spring of 2004 to search for and purchase a home in Saddlebrooke, Arizona. We were walk-ins to his office when we met him and he immediately made us feel at ease and lucky that he was available for us. He listened to our wants and needs, comfort area with price and generally, spent some time to get to know us and learn what kind or style of home we would like. He was was patient with us as we
worked to discover that for ourselves.

During our time working with him, he wes able to select homes that fit our budget and lifestyle as well as homes that had the features and characteristics that we would like. We had a good time as we toured the homes. worked through the issues of each and, just generally enjoyed the process of finding a home to purchase. His sense of humor and personality fit us perfectly and we moved from a Realtor-Client relationship to friendship.

As we worked through the process of making offers and negotiating with sellers, Bob's advice and guidance was excellent. He did not push or try influence us in one direction or another unless it was evident to him that we were looking at something we should avoid. He was always right on.

We purchased a perfect home for us. One that he found on thc market as he got to know us and it was a match. It didn't take long; he was always on the watch for our place."

We learned that Bob's character and his sense of duty to client is in the right place. He helped us work through some difficult issues with our home purchase that made us feel grateful to have him represent our interests, even if it meant no commission for him. He is the kind of guy you want in your corner.

We always refer our friends and acquaintances looking for homes in our area to Bob. He does a wonderful job with people.

- Ray and Hilda Nichols